"Verticomm has been managing our technology for more than ten years and with their Office Everywhere solution we have been able to focus on caring for our patients rather than our IT."
"We have had the pleasure of working with Verticomm for well over nine years now. They not only provide excellent customer service, but also possess outstanding technical skills on a wide variety of platforms."
VoIP Advantages
Why Voice over Internet Protocol is a good business telephone system solution
Because Voice over IP brings voice and data together onto a single network, productivity is increased while costs are lowered. With VoIP, information is easier to access and you enjoy greater flexibility and functions.
Increased Productivity:
Easy Access
VoIP gives workers the ability to access the system with an internet connection at anytime, anywhere. System access is no longer a problem for employees are working at a different location and they can place calls and check voicemail/email just as they would if they were in the office.
Integration Possibilities
Voice over Internet Protocol systems can integrate with customer relationship management software so that customer data is automatically pulled up with an incoming call. This synergistic relationship heightens staff ability to increase production in sales and support roles. Other software integration gives the ability to receive voicemail messages to your email or even combine voicemail, fax and email into a single location.
Greater Flexibility
VoIP is scalable which means it will grow with you as your business grows. Changes are easily made on-line or with a call to your hosted service provider. You won't have to hassle with circuit-switching or re-wiring associated with a PBX system.
More Functions
Unlike many PBX systems, business VoIP systems offer standard features like conference calling, videoconferencing, call forwarding, electronic messaging, auto-attendant and skills-based call routing.
Money Savings:
Save on Startup Costs
Unlike PBX systems, Voice over IP systems do not require expensive equipment.
Save on Maintenance Costs
IT costs are lower with a business VoIP system because you are able to make changes to your services easily through a web interface, or if you are on a hosted plan, your provider will manage all maintenance needs off-site. And because VoIP consolidates communications onto a single network, it is much cheaper to maintain compared to the circuts and phone lines associated with a PBX system.
Save on Monthly Phone Bills
With Voice Over Internet Protocol, you can expect to save 30-70% on your monthly business telephone bill. Most VoIP plans offer a set montlhy rate so that per-call and longdistance call charges are no longer an issue. And since VoIP is scalable, you can select only the features you need.
