"Success is a science; if you have the conditions, you get the result.."
- Oscar Wilde
"Verticomm has been managing our technology for more than ten years and with their Office Everywhere solution we have been able to focus on caring for our patients rather than our IT."
"We have had the pleasure of working with Verticomm for well over nine years now. They not only provide excellent customer service, but also possess outstanding technical skills on a wide variety of platforms."
Success Stories
Verticomm has provided solutions for clients in many industries, from 20-person to 200-person organizations. The summaries below are a small sample of how Verticomm has contributed to a company's success:
Starting From Scratch
The Situation: A manufacturing company with 125 employees and four sites across the United States had a technology environment consisting of a small local area network for file and print sharing. The rest of their technology needs were outsourced to another company. The services provided through the outsourcing arrangement included an enterprise accounting system, an email system, a wide area network that connected their sites and provided Internet access, and the requisite support of these services. Executive management of the manufacturing company decided to bring all their technology resources in-house. Due to the structure of their outsourcing agreement, the new environment had to be operational within 3 months.
The Solution: To accomplish this initiative, the company engaged our services to assist in the selection and implementation of a new enterprise accounting system, to design and build a new local and wide area network, to implement a new email system, and to provide the requisite support infrastructure for the new environment. Within the designated delivery window AND under the manufacturing company's budgeted amount, the following was accomplished:
- Selection and implementation of a MAS 200/SQL accounting system.
- Migration of data from their legacy system to a new Microsoft SQL Database.
- Design, build, and migration to a new Windows local area network.
- Design, build, and migration to new Cisco/ Watchguard VPN wide area network connecting sites and providing internet access.
- Design, build, and migration to a new Microsoft Exchange email system.
- Coordination of support providers for applications and infrastructure.
Build It vs Buy It
The Situation: A rapidly growing mortgage brokerage with 50+ employees was struggling with functionality provided by a leading customer relationship management application. The organization had already invested $200,000 on the application and was contemplating an additional six figure investment for customization and new licenses. Executive management decided that the prior to continuing with their application they should evaluate alternatives.
The Solution: Upon learning the company's business goals and evaluating the company's functionality requirements, our technical experts recommended building a web-based custom application that would leverage their unique processes and free up future resources that would be needed for licensing costs. The company engaged our resources to build the new application, and within 12 weeks the company's operations were shifted to the new application. Within 4 weeks of the new application's introduction, the company's main productivity measure increased over 200%.
In comparison to the company's total estimated investment for the leading CRM application implementation, customization, and license fees, the custom built application was almost $300,000 less expensive... AND six months after the project's final signoff, the company had only spent $10,000 on related support and modifications.